WHO WE ARE!
At CSI we specialise in storage and handling solutions for all industrial environments.
From the supply of a few bays of shelving in the office, to the design and installation of a fully integrated warehouse and production facility, we can offer solutions and project management, tailored to your needs.
Our solutions team is here to help each and every one of our customers get more from their workplace. They know that within every workplace there is hidden potential. They will help to find that extra space, make your environment safer and create a more efficient workflow.
Our aim is to offer more choice, more support and more guidance than other workplace providers. The bringing together of our industrial solutions team, market leading catalogue, ecommerce website and team of experienced workplace professionals gives us an unrivalled edge in the marketplace today.
CSI is the workplace provider that gives you more. Whatever it is you’re in business to do, we’re in business to help you to do it.
At CSI, our ultimate aim is to be your sole supplier, supporting your workplace through its entire life-cycle: from products supply, design and installation right through to providing spares, repairs and re-design.
We are working hard to achieve this in a number of ways:
- We are establishing ourselves as an authority on workplace solutions that deliver efficiency, safety and return on investment, by maintaining up-to-date, detailed knowledge of the latest developments across the full range of industry sectors.
- Our large product range is constantly expanding to fill gaps in the market and highlight industry innovation, enabling us to respond to even more of your business’s needs.
- The skilled buying team at CSI form new partnerships with big brand names in the workplace on a regular basis, adding to our already market-leading manufacturing and supply network across the UK. This allows us to offer consistently high quality goods at excellent value. Our staff undergoes thorough and continuous training to ensure they are well-equipped to provide unrivalled levels of service and guidance for our customers.
- The experienced CSI Solutions team are kept aware of all of the latest installation techniques and health and safety developments, while our support team are always learning new ways to enhance your buying experience across all mediums.
Throughout our three decades of trading, the following core values have underpinned our operations and company culture:
Customer Service Excellence
Our customers are at the very heart of everything we do. We put a great deal of effort into understanding you and responding to your needs before any of our competitors. Customers drive every decision that we make as a business; we offer only products and services that deliver proven value to you. We work vigorously not only to attract new customers but also to earn and retain the loyalty of our existing customers.
Our determination to be responsive and resourceful in the face of change is the key to our success. We believe that building a healthy and prosperous business involves having the courage to change course when necessary. Our organisation has changed considerably in the last few years; prior to the recession, our main revenue stream came from large commercial and industrial fit-out projects. To survive the long downturn, we had no option but to come up with new business ideas – and quickly. From this challenging situation our successful CSI Products website was born, allowing customers to buy essential workplace equipment and supplies on a much smaller scale. We now continually strive to improve and diversify our services in response to our customers’ needs.
Teamwork is invaluable at CSI. Every employee has an important role to play and by working together, both within and across departments, we can pool our knowledge to improve services for our customers. We foster an atmosphere of clear and open communication, where listening effectively is considered the most critical business skill of all. Our co-operative attitude extends to our suppliers, sub-contractors and, of course, customers; we understand that it is essential to work as a team to achieve the results you deserve.
Commitment to our People
In our experience, keeping our staff happy and stimulated is essential to the health of our business. We know that our people are our biggest asset so we take every opportunity to invest in them. Our culture is one in which talent is nurtured and achievements rewarded; this is the only way we can create and maintain the best team possible.
We strive for continuous quality improvement, for products and services that are better, more efficient and increasingly fit-for-purpose. At CSI, quality does not just mean meeting basic requirements but consistently exceeding your expectations in all aspects of our business – from our robust and reliable products to our well-trained staff and sub-contractors. Accreditations from Achilles and the British Standards Institution (BSI) demonstrate our commitment to quality.
Health and Safety
We never compromise on safety. Our focus is driven by a genuine concern for people, and we work hard to improve not only the safety of our own staff but also of our customers’. A huge proportion of our product range is devoted to health and safety; we stock everything you need to ensure that your workplace complies with the latest legislation. We are also one of only a handful of companies in the UK that offer independent Storage Equipment Manufacturers’ Association (SEMA) approved racking inspections.
Founded in 1978, Eastern Storage Equipment became one of the UK’s leading independently owned storage and interiors companies supplying a comprehensive range of shelving, racking, partitioning, ceilings and full design and installation service to office and industrial environments.
Following a management buyout in the mid-1990s by Robert Kennedy and business partner John Scott, the company was re-launched under the banner ESE (Scotland) Ltd.
In the following years the company built up lucrative relationships with some of the UK’s largest companies, fitting out both office and industrial space taking the company from strength to strength, and becoming the leading Dexion distributor in the UK. Specialising in storage and handling solutions for all industrial and commercial environments.
In 2008 commercial property services provider Chess Group plc acquired ESE Scotland.
The company was merged with the industrial division of Aberdeen-based Modul8 to establish a new group company, Chess Storage and Interiors (CSI). A strategic move to capitalise on their respective regional dominance and expand throughout the UK.
Committed to the company’s continued success, Robert Kennedy and John Scott remained with the new company which doubled in size and established strong trading divisions in both the central belt and north east of Scotland.
In 2009, keeping up to speed with the emerging ecommerce market for B2B and providing for the changes in the traditional buying methods of its customers, CSI developed a full ecommerce version of its industrial and commercial equipment catalogue.
Now with seven ecommerce web sites working within the CSI brand, and over 20,000 products online designed for industrial and commercial workplace environments, this has transformed the geographical reach of the business across the UK.
In 2012, in recognition of this success, CSI were presented the award for High Growth & Innovation at the West Lothian Chamber of Commerce Business Excellence Awards.
In September 2013, Robert Kennedy and John Scott led a management buyout to buy the company back from the Chess Group. They formed the company Complete Storage & Interiors Ltd (CSI) which continues to trade under the CSI brand.
At CSI, we believe that every young person deserves the opportunity to a new start in life and the chance to succeed. That is why we support the work of The Prince’s Trust.
From every order placed online at our online shops, we donate £1 to The Prince’s Trust. Learn more about our engagement for the charity and how you can help.
Police Scotland (Lothian & Borders)
CSI provide Lothian and Borders Police Force with a new and customised Public Order Store.Read more
Kongsberg Maritime were relocating their Aberdeen office to a new facility where they faced a space-...Read more
CSI help BASF to increase their production capabilities with design and installation of customised s...Read more
CSI upgrade Apache Corporation’s warehouse with customised installation of Dexion P90 Standard Wid...Read more
CSI improve warehouse efficiency at Endura with new shelving and racking systemsRead more
When Schuh needed to open a new southern RDC to cope with its rapidly expanding online business they...Read more
CSI provide a space-saving and secure work environment for engineering services firm Weir Group in t...Read more
CSI supply energy industry leader Technip with new engineering workshop and storage areas.Read more
CSI’s expertise provides complete refurbishment of maintenance workshop area for the Scottish Nati...Read more
SengS Subsea Engineering
CSI fit-out new premises for growing engineering firm SengS Subsea Engineering.Read more
Schlumberger – Engineering Workshop
CSI help oilfield service provider Schlumberger improve their facility with the design and fit-out o...Read more
CSI help OEG fit-out their engineering modules and cabins with huge range of Bott equipment.Read more
CSI install an attractive and space-saving solution using Bott Cubio cabinets and cupboards for medi...Read more
University of Dundee
CSI fit out new central archive storage facility for Dundee University.Read more
CSI maximise storage and workflow for Transocean in new warehouse facility with customised storage s...Read more
SI help Subsea 7 to upgrade and streamline their warehouse operations with customised storage soluti...Read more
Schlumberger – Lab Facility
CSI assist Schlumberger in refurbishment of new lab facility with customised storage system.Read more
CSI deliver competitively priced storage system in new warehouse facility for Petrofac.Read more
CSI refurbish one of Peter Vardy’s dealerships with bespoke automotive storage solution.Read more
CSI help oil and gas engineering firm Oceaneering realise full potential of new facility with the de...Read more
National Oilwell Varco
CSI help National Oilwell Varco to expand with new storage system for their workshop and stores area...Read more
CSI provide bespoke storage solution for Highland Council’s new Occupational Therapy Resource Cent...Read more
CSI design, supply and install warehouse upgrade for engineering firm Frank’s International.Read more
CSI deliver bespoke mobile archive storage solution to help Ferguson Group expand their business.Read more
CSI complete upgrade of existing facility and install customised storage system in new warehouse fo...Read more
CSI design and supply bespoke recycling units for EDF Energy.Read more
CSI maximises storage space at Weir with new storage solutions.Read more
Schlumberger – Store Yard Racking
New Dexion racking system increases store yard storage capacity at Schlumberger.Read more
Russell Europe increases storage capacity at distribution centre with warehouse refurbishment by CSI...Read more
CSI installs warehouse storage solution and office interior refit at Pentland Component Parts’ new...Read more
CSI used commercial space planning expertise to create a more open and collaborative work environmen...Read more
CSI (formerly ESE) install space-saving mobile archive storage system at NHS National Services Scotl...Read more
CSI maximise storage space, reduce expenses and improve customer service at Mitsubishi Electric with...Read more
CSI team up with Metrol to install pallet racking and industrial shelving at their new premisesRead more
With uninterrupted frames spanning 2012mm in each bay, Longspan shelving would easily hold large and...Read more
CSI doubles storage capacity at Lovat Mill with mezzanine floor and shelving installation.Read more
Dundee City Council
CSI’s bespoke archive facility delivers secure centralised storage for local authorities throughou...Read more
The CSI solutions team used their office and commercial interiors expertise to plan, specify and sup...Read more
Clackmannanshire Council wanted to ensure that their employees were properly prepared for flooding t...Read more
Dexion Hi280 shelving range was selected. Due to its clever use of mobile bays, the HI280 shelving s...Read more
A longstanding client, Baker Hughes commissioned CSI (formerly ESE) to design, supply and install a ...Read more
CSI provide upgrade of storage facility for west coast shipping giant Caledonian MacBrayne.Read more
CSI deliver bespoke archive storage solution for BBC Scotland at their new state-of-the-art faciliti...Read more
SEMA Approved Cantilever Racking InspectorRead more
SEMA Approved Pallet Racking InspectorRead more
SEMA Audit Letter 2017Read more
SEMA Distributor CompanyRead more
CSI Corporate BrochureRead more
CSI Capability BrochureRead more
CSI Rack Inspection BrochureRead more