CSI Products have won the Feefo Gold Service award, an independent award recognising businesses for delivering excellent customer service.

The Scottish-based storage company are pleased to announce that they have been awarded the Feefo Gold Trusted Service Award for 2018, demonstrating their dedication to providing exceptional service to their customers.

“We are honoured to have received this award from Feefo, which recognises our efforts to offer outstanding service to our customers. We continually strive to improve the experience our customers have when buying from CSI Products and we are eager to listen, understand and respond to their needs. We’re looking forward to continuing this practice in 2018,” said Robert Kennedy, Managing Director at CSI.

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

CSI Products met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0.

Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”

CSI are an industrial storage company with offices in Livingston, Aberdeen and Swindon, which provides storage and handling solutions to all industrial and commercial workplaces. The services offered by CSI range from the design and planning to the supply and installation of custom-fit and bespoke storage systems.

Through their online shop, CSI Products, CSI offer 10,000+ workplace products to businesses across all industry sectors in the UK.

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